EPIGEM LIMITED – Quality Statement
The Directors, management and staff of Epigem Limited consider the quality aspects of the organisation to be a primary factor in the continued success of the Company.
Epigem Limited’s Quality Policy is to achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of its Customers.
The Company is fully committed to establishing and maintaining an effective quality management system, which meets the requirements of ISO 9001:2015 and helps maintain Epigem’s standing and reputation in the marketplace.
We will measure the effectiveness of our business objectives through controlled audit procedures, specific Key Performance Indicator targets and via management/business review meetings.
We shall endeavor proactively to satisfy the requirements of all “interested parties” and promote the use of a process approach, using action orientated risk based forward thinking throughout the organisation.
The quality of our products and services and effectiveness of our systems is a fundamental part of our philosophy, culture and is an essential part of our Company’s infrastructure. All of our employees shall be encouraged to support this ethos and consider it to be a major factor in their daily work. Failure of employees and sub-contractors to comply with the requirements of the Quality Management System may result in disciplinary or remedial action being taken by the Company.
The strategic objectives of the Quality Management System are:
To maintain an effective Quality Management System complying with the international standard ISO 9001:2015 and legal and other regulatory requirements.
To consistently achieve, maintain and continuously improve a level of quality performance which enhances the company’s reputation with customers.
To ensure compliance with relevant statutory and safety requirements.
To endeavour, at all times, to maximise customer satisfaction with the quality of products and services provided by Epigem Limited.
To have in place systems which prevent the occurrence of errors or problems and that appropriate mechanisms are used for corrective action.
Achieve strategic objectives as defined in the company’s current business plan (Appendix A12)